Docaffair ("Docaffair", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, platform, APIs, and related services (the "Service").
1) Information We Collect
- Account Information: Name, email address, billing details, and authentication credentials.
- User Content: Documents, PDFs, images, and data you upload or process.
- Usage Data: Logs, metadata, device/browser type, IP address, access times, and actions on the Service.
- Third-Party Integrations: Information from connected apps (e.g., Dropbox, Zapier, Google Sheets, etc..) as authorized by you.
2) How We Use Information
- To operate, maintain, and provide the Service.
- To process and transform your uploaded User Content as instructed by you.
- To personalize features, troubleshoot issues, and improve functionality.
- To send administrative messages, updates, and billing notices.
- To ensure security, prevent abuse, and enforce legal terms.
- To comply with applicable law and legal requests.
3) How We Share Information
- With trusted service providers under contract who assist us in operations, hosting, analytics, payments, or support.
- With third-party integrations that you authorize (e.g., Dropbox, Zapier).
- For legal reasons: to comply with laws, regulations, or lawful requests, and to protect the rights and safety of our users and Docaffair.
- During business transfers, such as mergers, acquisitions, or asset sales.
4) Data Retention
We retain your personal data and User Content only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time.
5) Security
We implement reasonable technical and organizational measures to protect personal data and User Content. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6) Your Rights
Depending on your location, you may have rights under data protection laws (e.g., GDPR, CCPA), including the rights to access, correct, export, restrict, or delete your personal data. Requests can be made via support@docaffair.com.
7) International Transfers
We may transfer personal data to countries where we or our processors operate. When transferring from the EEA, UK, or Switzerland, we rely on approved legal mechanisms (e.g., Standard Contractual Clauses).
8) Cookies & Tracking
We use cookies and similar technologies to remember preferences, analyze traffic, and improve the Service. You can manage cookie preferences through your browser settings.
9) Children’s Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us information, contact us at support@docaffair.com.
10) Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated (e.g., email or in-app notice). Continued use after the effective date constitutes acceptance.
11) Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Docaffair
Email: support@docaffair.com